Weeknote: S1 Ep 25

  • View their Council Tax balance
  • Find out how much they have paid
  • View future payments
  • Set up a direct debit
  • Make a one off payment
  • Partnership working with Revs and Bens — a truly joint endeavour
  • Navigating a series of complex integrations with 3rd party suppliers to surface accurate account balances
  • A seamless user journey from the website to registration/sign in pages enabled by some excellent content design
  • Service design work to identify process improvements
  • An (virtual) end of year celebration with all of the delivery teams
  • My booster jab!
  • Catching up with Emily Webber and the Agile in the Ether gang
  • Organising some workshops for January

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Head of Delivery at Royal Borough of Greenwich. Formally of HackIT, Hackney Council

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Philippa Newis

Philippa Newis

Head of Delivery at Royal Borough of Greenwich. Formally of HackIT, Hackney Council

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